Terms and Conditions – Tekspices Food Mart

Terms & Conditions – Tekspices

Effective Date: September 2025

Welcome to Tekspices. By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General Information

Company Name: Tekspices (owned by Tekskillz).
Website: [Insert Website URL]
Location: Nigeria, with global shipping available.
By using our website, you acknowledge that you are at least 18 years old or using the site under the supervision of a parent/guardian.

2. Products and Availability

We sell authentic Nigerian spices for retail and wholesale customers.
Product images are for illustration purposes only. Actual packaging and appearance may vary.
Availability is subject to stock, and we reserve the right to limit quantities or discontinue products without notice.

3. Orders and Payments

Orders are confirmed only after successful payment.
We accept payments through secure gateways (e.g., Paystack, Stripe, PayPal, Bank Transfer).
Prices are listed in [Insert Currency, e.g., USD/NGN], and may be updated without prior notice.
Tekspices reserves the right to cancel any order in case of suspected fraud or payment issues.

4. Shipping and Delivery

We ship both locally (within Nigeria) and internationally.
Delivery timelines vary depending on the location and chosen shipping method.
Customers are responsible for providing accurate delivery information. Tekspices is not liable for delays or failed deliveries due to incorrect details.
Customs duties, taxes, or import fees (for international orders) are the buyer’s responsibility.

5. Returns and Refunds

We accept returns within 14 days of delivery, provided the product is unused, unopened, and in its original packaging.
Perishable or opened food products cannot be returned for health and safety reasons.
Refunds are processed within 7–14 business days after inspection of returned items.
Shipping fees are non-refundable, and return shipping costs are the customer’s responsibility (unless the error was ours).

6. Wholesale Orders

Wholesale customers may be required to sign a separate agreement.
Minimum order quantities (MOQ) may apply.
Bulk discounts are available upon request.

7. Intellectual Property

All content on the Tekspices website, including logos, product descriptions, images, and text, is the property of Tekspices and protected by copyright laws.
You may not copy, reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

Tekspices is not responsible for:
- Delays caused by third-party couriers.
- Customs clearance issues.
- Allergic reactions (customers should check product descriptions before purchase).
Our liability is limited to the value of the product purchased.

9. User Accounts

Customers may create an account for faster checkout.
You are responsible for maintaining the confidentiality of your login details.
Tekspices reserves the right to suspend or terminate accounts that violate these terms.

10. Promotions and Discounts

Discounts, coupon codes, or special offers may have specific terms (expiry dates, usage limits).
Tekspices reserves the right to modify or cancel promotions without notice.

11. Governing Law

These Terms & Conditions are governed by the laws of Nigeria.
Any disputes shall be resolved in the courts of [Insert City/State in Nigeria], unless otherwise required by international law.

12. Changes to Terms

Continued use of our website or services after changes means you accept the updated terms.e this Privacy Policy from time to time. Any changes will be posted on this page with the “last updated” date. Continued use of our services means you accept the updated policy.

Tekspices may update these Terms & Conditions at any time.